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Customer Care
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Summary
Customer Care is a personal development program which contains practical weekly workshops. During a month, you will be able to elaborate a customer care and customer service strategy to maximize the value of your company.

Customer Care is more than the provision of service to customers before, during and after they purchase from your company. Customer Care consists in a series of activities designed to enhance the level of customer satisfaction and create a strong bond between your organization and the customer. Customer Care tools address CEO's, managers, team leaders, coordinators, marketing department, PR team, any person who has direct contact with clients or elaborates customer service policies.

Unlocking your potential,

Brightway Customer Care

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